Field Trainer - Automotive: Grand Rapids, MI job in NORTH OLMSTED

Company Name:
Sears Holdings
Field Trainer - Automotive: Grand Rapids, MI job in NORTH OLMSTED
Requisition ID: 327989BR
Job Function: Automotive
Employment Category: Regular, Full-time
State: Ohio (OH)
State or Province/City: NORTH OLMSTED
Location: 3575 MAPLE AVE NORTH OLMSTED, OH 44070, US
Post Code: 44070
Post Date: 05/02/2014
Brand: Sears
Business Unit: Stores - Auto Centers
Store: 58541: SAC DIST 541 CLEVELAND
GENERAL SUMMARY: The Field Trainer is responsible for interacting closely with the Curriculum Development team, Training Managers, and Field Leadership teams. This position provides automotive sales and service knowledge, as well as training to Service and Sales associates, and continually develops associates'' knowledge and skills, ultimately providing the customer with speed and expertise in service. SCOPE OF
RESPONSIBILITY: Responsible for working closely with District Automotive Managers across four to seven (4-7) districts. Responsible for serving as a field trainer to approximately 500 associates, and controlling up to $50k in operating expenses.
o Supports the strategic objectives of Sears Automotive business by providing the training direction and curriculum support conducive of associate development in automotive technologies and service.
o Schedules sales and technical training seminars via the Online Performance Training.
o Ensures local associates are completing prerequisites prior to attending a seminar.
o Conducts seminars in accordance with curriculum, policies, and standards of Sears.
o Provides the Field and Store Support Leadership teams with post-course student skill evaluations.
o Works with the Field Leadership team in assessing the training needs of assigned markets.
o Interacts with leadership team in measuring the short- and long-term effects of training.
o Performs other duties as assigned.
o Knowledge of automotive industry and business competition.
o Knowledge of Sears Automotive financial and behavioral reporting systems.
o Knowledge of the core businesses of Sears Automotive.
o Hands-on management knowledge of retail automotive services.
o Time management and organizational skills.
o Ability to assimilate business performance data for training needs analysis.
o Automotive Service Engineer (ASE) certified, or working towards certification.
EOE Minorities / Females / Protected Veterans / Disabled

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